£10,920 pa plus excellent benefits (FTE £21,840 pa)
17.5 hours per week (permanent, job share)
The Reception and Hospitality Assistant is an important and varied role at the Diocese, as you will be responsible for all reception duties and greeting church members, leaders and visitors to Diocesan House, whilst assisting with hospitality management for off-site events. You will also provide administrative and operational support to the People Services and Operations team to ensure the smooth running of Diocesan House.
Reporting jointly to the Head of People Services and Operations and the Hospitality Officer, along with team members, you will act as first point of contact for enquiries to the Diocesan switchboard. You will be expected to build excellent relationships with our parishes, clergy, officers and church family members.
You will support the teams work on room bookings and Diocesan House hospitality, ensuring the procurement and maintenance of catering supplies, stock and equipment, and collecting any catering from suppliers where required. You will also be responsible for ensuring the reception area and meeting rooms are always presented and maintained to the highest standards.
Working closely with colleagues in the People Services and Operations team, you will aid the induction of new staff, keeping welcome packs up-to-date and coordinating meetings when required. You will help encourage the creation and maintenance of a highly professional and supportive working environment in line with the Diocese’s Christian Values and will be required to attend the Diocesan Synod (three meetings per year) assisting with preparations for the smooth running of the event.
Educated to a good standard, you should have first class customer service skills gained in a customer-facing role, along with excellent interpersonal, communication, administrative and organisational abilities.
Experience of working on a switchboard is essential, along with the ability to use meeting room booking software. Training in Health and Safety along with experience within a Facilities Management environment would be desirable.
This post is part of a job share arrangement with each post holder working 17.5 hours per week. This vacancy will typically cover 1.30pm – 5pm. This role would be ideal for someone looking to return to work in a part-time capacity, but who has the flexibility to provide additional hours to assist with covering team members who are on annual leave. Additional Time Off in Lieu will be provided to account for this which is usually to be taken during quieter periods, such as in the School Holidays.
Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context.
At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.
For further information and to apply please go to: https://hr.breathehr.com/v/reception-and-hospitality-assistant-33640
Closing date: 10 May